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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tyler Adams

June 20, 2025

5  out of  5
rating by Tyler Adams
"Trevor not only provided exceptional customer service, but was also able to provide me with competitive pricing on several policies; saving me some money each year. Trevor made himself available for any questions and made the transfer of providers as seamless as possible. I would highly recommend working with Trevor and his team."
We responded:
"You rock Tyler! I appreciate you and I’m thankful for you and your business!"
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Sean Calhoun

June 17, 2025

5  out of  5
rating by Sean Calhoun
"Trevor Haggard is simply amazing I have known him professionally at least 6 years now. When I first did business with him it was only a small renters policy, he asked for my cars but I was apprehensive at the time. However he did not treat me any less or different. Years past and I finally decided to give him my auto policy from Geico. Here recently I bought a new truck and literally the next day my truck was stolen from parking lot of the hotel (flew to Texas for the truck). I called Trevor frantically, he made sure that I was able to fly back and my policy covered the flight cost. But most importantly when my vehicle was moved to total loss he called and advocated for me with the claims team and got my claim processed in about 4 hours. I highly recommend Trevor Haggard. He is the best and he answers all phone calls and texts regardless of the day of the week."
We responded:
"You’re the man Sean! I appreciate you! Thank you for trusting us!"
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Jess Kramer

June 16, 2025

1  out of  5
rating by Jess Kramer
"This office cannot process ANY requests correctly the first time. Every single change we have made, isn't made and we have to follow up. Make sure to get names, and get everything in writing. And expect an attitude and to be talked-over when you're trying for a THIRD time to resolve an issue. Will be switching offices, if not leaving State Farm completely."
We responded:
"Hey Jess. I do appreciate your feedback and I can fully accept responsibility for any error my team has made. I do apologize for any issues you’ve had and like I stated in my email, those errors were corrected for you since we cannot fully suspend autos anymore. I wish you the best and I thank you for the time that you’ve been with us. "
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Ashley Turpin

April 22, 2025

5  out of  5
rating by Ashley Turpin
"I have had nothing but great Experience with everyone at this office. Everyone always friendly, helpful and knowledgeable! I would recommend this office to everyone! None of us like paying or dealing with insurance but they make it to were I don’t mind at all."
We responded:
"Ashley, you’re awesome and we really appreciate you!! Swing by the office anytime, we’ve got a gift for you!!"
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Joshua Persons

March 4, 2025

5  out of  5
rating by Joshua Persons
"Trevor Haggard and his team are some of the most helpful and responsive people I have ever met. Trevor is customer obsessed and that has a trickle down effect to his team. I would highly suggest going with his agency if you are looking for a strong insurance agent!"
We responded:
"Josh, you are awesome and I greatly appreciate you and your family! Thank you for trusting us!"
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Courtney Scott

February 28, 2025

1  out of  5
rating by Courtney Scott
"All insurance sucks but this one especially, was just told I couldn’t talk to the agent I’ve always worked with closely ( Trevor ) , this office in particular has handled my issue horribly and extremely negligent. Avoid them at all cost."
We responded:
"Hey Courtney, I was literally just informed of your situation probably 8 minutes ago as I’ve been in meetings all morning. And I just talked to Susan about getting your situation fixed. So while I understand the frustration, we are trying to help you. Thanks for the review. "
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Marcus Rhodes

February 10, 2025

5  out of  5
rating by Marcus Rhodes
""I can't say enough good things about Trevor Haggard and his State Farm agency. He met me at a very low point and treated me like family, showing incredible compassion and understanding. Trevor's honesty and ethical approach are rare in this industry. He took the time to explain everything clearly and worked tirelessly on my behalf, even assisting with a claim that wasn't directly related to his agency. If you're looking for an insurance agent who truly cares, look no further than Trevor Haggard.""
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Seth Connell

February 8, 2025

5  out of  5
rating by Seth Connell
"Trevor's office has been great to work with. The staff are always very friendly and responsive to deal with matters my family needs help with. Best State Farm agent in the Boro!"
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kimberly clarke

February 8, 2025

5  out of  5
rating by kimberly clarke
"Great service, caring and knowledgeable group of people. Would recommend!"
We responded:
"Thank you Kim! I really appreciate you!"
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Rodolfo Jr Sarinas

January 24, 2025

1  out of  5
rating by Rodolfo Jr Sarinas
"Tons of miscommunication and lack of clear explanation as to why policy rate increased after 18 months with them. Billing me after I terminated my policy with them for an oversight on their end."
We responded:
"Hey Rodolfo! It looks like this is a billing error directly from State Farm. Not from my office. I just spoke with Alexis and she’s been on the phone with billing getting this handled for you. Sorry you felt the need to leave a 1 star review but it looks like my team has been in communication with you about this issue and is figuring out a way to handle it for you! Have a great day! "
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Dalton Clark

January 20, 2025

5  out of  5
rating by Dalton Clark
"Personally, I built my trust and respectable relationship with Trevor through CrossFit. His genuine care for providing the best coverage at an affordable price is guaranteed/expected. Growing out from the family generational insurance plan to being on insurance by yourself is very nerve racking, but Trevor has been there every step of the way, all questions answered, and trust you can rely on. He was very patient and is passionate about help/serving others. Thanks Trevor!"
We responded:
"Dalton, you’re the man! I really appreciate you and that means a lot to me! "
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Andrew Case

January 11, 2025

5  out of  5
rating by Andrew Case
"Great office!"
We responded:
"I appreciate you Andrew! You’re a rockstar!"
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Dennis Sullivan

January 10, 2025

5  out of  5
rating by Dennis Sullivan
"Trevor and his team are the best in the business. Always accessible, super knowledgable, only care about taking care of my needs. 10 out of 10!"
We responded:
"Dennis, I really appreciate you! Thank you so much for trusting us! It means the world to us!"
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Christie Kennett

January 9, 2025

5  out of  5
rating by Christie Kennett
"Trevor and his team are fantastic! Thanks for all you do!"
We responded:
"Thank you Christie! I really appreciate you!"
Profile photo of Steven ChopSwayze

Steven ChopSwayze

January 9, 2025

1  out of  5
rating by Steven ChopSwayze
"State farm cancelled thousand of insurance policies in California due to the wild fires. No one should use Statefarm at all! Do not use they will screw you! I plan on posting this to every single state farm outlet. Your all the same"
We responded:
"Hey Steven, it really does stink about what happened to homes in California! Did you leave 1 star reviews for every company that dropped out of California? I can send you a list of them. I’m not sure what this has to do with my insurance agency in Tennessee? But I really do appreciate you leaving a small business owner a 1 star review that has zero control that subject. "
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Trenton Ricketts

January 9, 2025

5  out of  5
rating by Trenton Ricketts
"Trevor is the man! This is the team you want when disaster strikes. Extremely trustworthy and reliable. Love these guys!"
We responded:
"Thank you so much Trenton! I truly appreciate you! That means the world to us!"
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Stephen Durski

September 27, 2024

5  out of  5
rating by Stephen Durski
"Trevor has been an incredible resource for helping me not only with insuring my cars, home and things...but also helping me understand how to protect my family in the worst was to happen. His entire team is very reponsive and friendly. Even when I have simple questions they take their time. I would recommend anyone to talk with The Haggard Group if they want to have trust and faith when protecting everything that is important."
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Kacey Anderson

August 2, 2024

5  out of  5
rating by Kacey Anderson
"Trevor is amazing! Helped me out very quickly, listened to my needs, and gave me discounts to help lower my rate. He was great with customer service for me and my fiance and was on top of email everything to me immediately after we got done with everything! Best around!"
We responded:
"Thank you Kacey! I appreciate you and Chris! Y’all are awesome and thank you for the opportunity to be your agent!"
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Vance Green

June 7, 2024

5  out of  5
rating by Vance Green
"Trevor was great work with! Got me all my numbers in a couple of minutes and was able to save me money monthly. No complaints here!"
We responded:
"You’re the man! Thank you so much! I appreciate you guys and thanks for the opportunity to be your agent!"
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Mandy Bayless

May 22, 2024

5  out of  5
rating by Mandy Bayless
"Trevor is excellent to work with! He worked to get us increased coverage with a better rate! & Made the transition process seamless!"
We responded:
"Thank you Mandy! I greatly appreciate you and Jeremy! Thank you guys for trusting me!"
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Michael Dixon

May 5, 2024

5  out of  5
rating by Michael Dixon
"Trevor is great and strongly recommend to anyone!"
We responded:
"Thanks Michael! I really appreciate you!!"
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John Weiss

March 7, 2024

5  out of  5
rating by John Weiss
"They saved me a ton of money when I switched from Allstate! Thank you for being awesome and helpful!"
We responded:
"John, you’re the man! I really appreciate you and thankful that I can be your agent!"
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Sarah M

February 29, 2024

5  out of  5
rating by Sarah M
"Our household has had home and auto policies for about 4 years now. Trevor and his entire team are extremely helpful, kind, and informative."
We responded:
"Sarah, thank you so much! I really appreciate you guys and thank you for the opportunity to be your agent!"
Profile photo of Gilbert Lewis

Gilbert Lewis

February 21, 2024

5  out of  5
rating by Gilbert Lewis
"Trevor was amazing to work with, very seamless process and was able to obtain us better coverage than we had previously at a comparable rate. I typically shop quotes online myself, which is a very cumbersome process and no personal connection where you can ask questions. This was a much more enjoyable process and he genuinely cared about what was best for you."
We responded:
"Thank you Gilbert! It was awesome being able to assist you and Meghan! I really appreciate you guys and thank you for your business!"
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Jeryla N

January 26, 2024

5  out of  5
rating by Jeryla N
"Contacted Trevor on my daughters insurance, easy peasy and patient. He answered my million questions via text. never pressured and re worked policy at least 5 times. Saved us 40 a month on same coverage. Hey 500 year...i will take that savings. Thank you."
We responded:
"Thank you so much Jeryla! You are awesome!! We greatly appreciate you and I’m glad we were able to help!"